|
|
To ensure smooth day-to-day delivery of services and effective problem resolution, CORE IT will provide a carefully monitored communication program for line managers, project managers, consultants, and the resourcing team. This program can be customized to suit virtually any need and will include elements such as the following:
- Regularly scheduled review meetings
- Full reporting of performance metrics
- Engagement reviews
- Exit interviews
Typically CORE IT establishes escalation procedures and problem resolution protocols that are client specific and include a central point of contact and an executive sponsor. CORE IT will work closely with the client to determine which combination of these and additional measures would be most applicable for all initiatives.
|
|
